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Why Connexion

Helping you and your team to perform and progress
with technology as an ally and not a burden.

Seeing the smile on people’s faces when I’ve solved an IT frustration makes my day.

Jack.

Jack Left Team Photo

Connecting businesses with empowering IT solutions and personal service

We’re unique amongst other IT services providers in that we’re a business technology partner with an ethos that remains grounded in personal service. We connect technology with better outcomes for your business, going beyond the scope of a typical IT support provider, while providing the exceptional service that your team deserve and expect. 

We help small and medium sizes businesses with up to 800 users across the UK, with a particular specialism in businesses operating in regulated professional service industries. Including law firms, financial services companies, and care service providers, empowering their success and compliance with regulatory bodies such as the CQC, SRA, MHRA, FCA, and more.

Connexion team photo shoot in front of their offices

The Connexion Difference

It all starts with a deep curiosity and questions for your business. By understanding who you are, how you work, what you need, and where you want to be, we can start connecting your business to better outcomes for your team and your commercial goals. We do this through our key focuses on knowledge, business advantage, people, and process. 

Knowledge

We have a depth of expertise in helping businesses in the professional services industry to empower their goals for over 20 years, whilst protecting their security and compliance.

Business Advantage

We don't just secure and empower your day to day operations, we're unique in our focus on helping you to improve your business and solve problems using the power of technology.

People

At its core tech is all about people, and people make the difference! Our customers tell us that they love our can-do attitude. We have a culture that is driven by a commitment to make a difference and give exceptional service.

Process

We empower consistent results by putting the right people in the right roles, backed by proven processes across our offerings that ensures we can deliver repeatable successes to each unique client.

"Connexion have always provided us with an exceptional service, they are an integral business partner.

Kirsten Smith

Electracom

Kirsten Smith Review

Meet the team

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Catherine

Finance Manager

I am an experienced Finance manager, who is responsible for the development and management of our company financial goals, developing strategies that work to reduce financial risk. On the weekends I can be found paddle boarding with my boys or driving them to sports practice

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Dan

Tech Support Engineer

I'm passionate about making sure technology works for people, be that resolving any incidents which are brought up or configuring new kit which is ordered. During my time outside work you'd find me either at my desk at home or with my friends.

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Dominic

Operations Director

With decades of experience, I strive to help our customers run their companies better, more efficiently and faster through the innovative and secure use of technology, embracing the power of cloud computing. In my spare time, I enjoy playing snooker, watching Formula One and spending time with the family.

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Jack

Senior Support Engineer

I'm passionate about making technology and as a very sociable person, I particularly enjoy building good working relations with our customers. Out of work you will find me in the gym or playing Golf.



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Jake C

Tech Support Engineer

I take pride in being the first line of support, ensuring clients get the help they need swiftly on a regualr basis while also learning a lot along the way. During out of office times, You'll either find me playing golf or at my desk at home.


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Jake S

Tech Support Engineer

I strive to ensure I provide top quality customer service when dealing with IT incidents on a daily basis as it is key to ensure our clients feel at ease when they need our assistance. I am passionate about my role as I learn every day working on a variety of IT issues. Away from work, I enjoy playing football for my Sunday league team and occasionally playing golf.

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James

Managing Director

I am passionate about building a great company and get a huge kick out of making our clients businesses better through technology, its all about the business value of the technology for me. My favourite pastime is skiing, the dream is to split my time between the Alps and the UK.

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Lucy

Administration & Procurement

I am an experienced operations assistant, who enjoys variation and challenge across all aspects of the business including; finance, procurement, HR and client support. When not shopping for IT equipment or chasing suppliers I am probably on the beach.

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Majo

Senior Technical Analyst​

I enjoy solving complex technical challenges and smooth delivery of projects. In my spare time still enjoy tinkering with media or gaming computers but also giving my best in martial arts training.


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Matt

Senior Technical Analyst

I'm passionate about all things IT and solving technical challenges, especially those that involve cyber security. In my personal time, I prioritise family, walking my dogs, and riding my motorbike.

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Nathan

Tech Support Engineer

I enjoy provding a high standard of support helping client resolve technical difficulties they encounter. Outside our workspace I enjoy going to the gym and playing football with friends.

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Pete

Tech Support Engineer

Identfying and resolving software and hardware isues quickly for client in need is very satisfying. Once home you'll find me on my PC or working on an old Motorcycle.

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Rhain

Tech Support Engineer

I enjoy the human element in IT, engaging with different users and supporting them through their IT issues. In my free time am a avid film enthusiast, and of course love nature.

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Rob

Technical Consultant

I aim to allow clients to focus on their business priorities knowing their technology is in safe hands.Outside of the office I enjoy family time, sports and socialising with friends.

Ensuring High IT Standards & Regulatory Compliance

We take the trust that our clients give to us very seriously. They give us access to their systems which makes us their ‘data processor’, making them reliant on our standards of information security for their own information security and compliance. 

We enshrine the protections of systems and data in everything that we do and offer robust, specialised IT security and data protection solutions that empower our clients to ensure that their information security remains robust and resilient in our digital world.

Cyber Essentials Plus

Connexion are Cyber Essentials Plus certified. This means that we have implemented the Cyber Essentials controls and that we have been independently audited and certified. The Cyber Essentials standards means that we have implemented cyber security best practice throughout our business.

Information Security

We operate an ISMS - Information Security Management System, to continuously manage the security of our business information, not just our data. All Connexion staff are CBS checked and trained on our Information Security policies and procedures; they also complete Generic GCHQ-approved Information Security modules.

Privacy

GDPR is a data protection law that governs the use of personal data relating to EU citizens. We've updated our Privacy Policy to comply. We also have a new Data Processing Addendum (DPA) for those who may require it. For further information on this please email info@connexion.co.uk

Hi, I'm James

Let's talk about your business!

Need some practical insights and guidance on a tech challenge or goal that you have in mind? I’d be glad to help you. Book in a meeting with me; I’ll listen, ask questions, and help you to find actionable solutions aand ways forward to help you on your journey. 

After you book a slot, you will receive a Microsoft Teams call invitation. I look forward to speaking with you soon. 

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Catherine Pearce

After successfully completing her BA Hons degree in accountancy and finance in 1995, Catherine has worked within the finance function for a number of varying sized businesses.

Over the last 6 years she has gained extensive knowledge, particularly in SME finance and currently is responsible for all financial matters at Connexion. With a real drive to build not only a strong internal finance team, Catherine also has a passion in ensuring that Connexion’s customers benefit from a strong business relationship.

Majo Miklovic

Majo is our in-house technical guru. He has over 15 years of IT experience working in services, project management and innovation.

Majo contributes to the general business planning regarding technology and systems required to maintain company operations and competitiveness in the marketplace.

He is also still involved in 3rd line support and project management.

Rob Leverton

Rob has worked as an IT technician and project manager with Connexion for 14 years before moving into his current role as head of the technical services team.

Although Rob comes from a technical background he’s very much a people person and he is exceptionally good at building excellent working relationships with our customers and his technical team to deliver service excellence to our clients.

Rob Leverton

James Stratton

James is passionate about technology and how it can transform business.  Having worked with hundreds of businesses in many different sectors over the last 25 years he has a huge amount of business IT knowledge that he enjoys imparting to Connexions customers.

James is responsible for Connexions strategic development and also still enjoys a role in consulting and sales and marketing